E-Valve supports California headquartered clients and West Coast offices with the same all inclusive managed IT service, delivered remotely, with field technicians or partners for onsite work.
California organizations come to us two ways: companies headquartered in the state that want one accountable partner, and New York clients whose West Coast offices had been left to fend for themselves.
We run the same monitoring, security, backup and documentation everywhere, and coordinate local technicians for work that needs someone onsite.
California clients get the same all inclusive service as every E-Valve client, delivered remotely with field technicians or partners for onsite work.
Every request is tracked in one system, whether it comes from Los Angeles, San Francisco or New York.
Monitoring, endpoint protection, email security and tested backup on every device and account.
Field technicians or trusted California partners handle installs, moves and hardware.
Ask how early and late the help desk answers in Pacific Time, how urgent issues are escalated, and how onsite work is arranged in your city.
California headquartered organizations and the West Coast offices of companies we support in the northeast.
We discuss coverage hours during the assessment and match support to your working day.
Our team coordinates field technicians or trusted local partners and schedules visits in advance.
Book a free technology assessment and a senior engineer will review your environment remotely.
Onboarding is remote first and scheduled around your working day.
We review your California users, systems and security remotely.
Security tools and tested backups are deployed on every device and account.
Field technicians or trusted local partners handle scheduled onsite work.
Staff reach one help desk, and every closed ticket is rated.
California staff rate their tickets with the same one click survey as every E-Valve client, and the live score shows how that service holds up.
“I called in because I was having computer issues. The team quickly assessed the situation, identified the problem, and resolved it efficiently, and took the extra steps needed to ensure the issue would not happen again.”
“As someone who is not tech savvy, he was able to provide clear instructions and got my computer working immediately.”
Remote support covers the whole state. For onsite work we send our own field technicians or trusted local partners, scheduled in advance.
E-Valve Technologies provides managed IT, business IT support, cybersecurity, cloud, infrastructure, and consulting for organizations in California.