E-Valve Technologies is the managed service provider behind the help desk, security, cloud and technology planning for Brooklyn businesses and nonprofits. Brooklyn teams get the same all inclusive service as our Manhattan clients, with engineers a short subway ride away.
A good IT services provider in Brooklyn does more than fix what breaks. It owns the support, the security and the plan, and it can be in your office when the work calls for it.
E-Valve takes ownership of the whole environment: the help desk, laptops and phones, Microsoft 365 and Google Workspace, networks and wireless, backup, endpoint and email security, and the vendors behind your internet, phones and line of business software. Everything is documented, monitored and reviewed with you on a regular schedule.
If you are comparing providers, the outsourced IT page explains what handing over IT actually covers, and the New York page covers the rest of the city.
Three areas most Brooklyn organizations hand over first. Each one links to the detail.
Help desk by phone, email and portal, onboarding and offboarding, device setup, patching, and onsite visits across Brooklyn when remote is not enough.
Endpoint and email protection, monitoring and response, tested backups, and the controls that NY SHIELD, cyber insurers and clients ask about.
Office moves, Microsoft 365 migrations, network upgrades and technology roadmaps, or a complete outsourced IT department.
Four questions that separate a real managed service provider from a break fix shop.
Brooklyn businesses and nonprofits, including healthcare, legal, finance, accounting and professional services teams, and creative and nonprofit organizations running on tight budgets.
Remote support covers all of Brooklyn and the rest of the five boroughs. Our engineers work from 14 Penn Plaza in Manhattan and from Hoboken, so onsite visits in Downtown Brooklyn, DUMBO, Williamsburg, Greenpoint, Park Slope, Bushwick and Sunset Park are scheduled rather than shipped out.
Most clients land between $125 and $225 per user, per month, for fully managed IT. Servers, onboarding and compliance work are quoted separately. See the full pricing breakdown.
A short assessment call covers your users, systems, security and upcoming changes, so you leave with a clear scope and a realistic monthly price.
Every engagement runs the same four steps, so you always know what we found, what we changed, who owns it and what improved.
Accounts, devices, network, vendors, licenses and the risks nobody wrote down.
Collect credentials, coordinate with whoever supports you today, and deploy our monitoring and security tools.
Close the gaps found in discovery, starting with security and backups.
Regular reviews cover service results, open risks, budget and the roadmap for the year ahead.
This is how our New York City clients rate the service they actually receive. Every closed ticket triggers a one click survey, and the reviews below were left on Google, published unfiltered.
“I called in because I was having computer issues. The team quickly assessed the situation, identified the problem, and resolved it efficiently, and took the extra steps needed to ensure the issue would not happen again.”
“As someone who is not tech savvy, he was able to provide clear instructions and got my computer working immediately.”
Yes. Our New York team works out of 14 Penn Plaza in Manhattan, a short subway ride from Downtown Brooklyn, DUMBO and Williamsburg. Most issues are solved remotely, and we schedule onsite visits for installs, office moves, network work and anything that needs hands on the equipment.
Most E-Valve clients pay between $125 and $225 per user, per month, for fully managed IT. Where you land depends on your environment, not a service tier. Servers, onboarding and compliance work are quoted separately. The pricing page explains what moves the number.
An IT services provider is often called when something breaks and bills for the hours. A managed service provider takes ongoing responsibility for your environment under a fixed monthly agreement: monitoring, patching, security, backup, the help desk and planning. E-Valve works as a managed service provider, with project and consulting work available on top.
Yes. Brooklyn organizations can start with IT consulting for a specific project, such as an office move, a Microsoft 365 migration or a security assessment, and move to managed IT later if it makes sense.
Yes. Co managed IT keeps your internal person in charge of the relationships and priorities while we add help desk depth, security tooling, monitoring and after hours coverage.
A short assessment call reviews your users, systems and security, so you leave with a clear scope and a realistic monthly price.
