Partner With E-Valve Technologies to Power Up Your Internal IT Team
Co-Managed IT Services for NYC, New Jersey & Beyond
Your internal IT team knows your business better than anyone—but they’re buried in tickets, juggling projects, and trying to keep up with security and compliance.
Co-managed IT services from E-Valve Technologies give your team the extra muscle, tools, and strategic guidance they need—without replacing them. We plug in as an extension of your IT department to handle the heavy lifting, fill skills gaps, and accelerate the projects that keep getting pushed to “later.”
What Are Co-Managed IT Services?
Co-managed IT is a hybrid IT support model where your internal IT staff work side-by-side with an external Managed Service Provider (MSP) like E-Valve Technologies. Instead of fully outsourcing all technology, you decide exactly what stays in-house and what our team takes over—such as 24/7 network and server monitoring, help desk overflow, cybersecurity operations, backup and disaster recovery, and project-based work like cloud migrations or Microsoft 365 rollouts.
In a co-managed environment, your IT department remains in control. Your team continues to own line-of-business applications, user relationships, and business-specific processes, while E-Valve provides the additional capacity, advanced tools, and senior engineering expertise that are often too expensive or time-consuming to build internally. You get the benefits of a mature, enterprise-grade IT operation without sacrificing the familiarity and insight your in-house staff already bring to the business.
This model:
Keeps control with your internal IT leadership, so strategy, priorities, and final decisions always stay inside your organization.
Adds capacity and expertise where you need it most, whether that’s cybersecurity, cloud architecture, documentation, or complex troubleshooting.
Reduces downtime and risk with proactive monitoring and security, replacing reactive “break/fix” firefighting with constant visibility into your environment.
Scales up or down as your business changes, allowing you to quickly support new locations, remote users, or growth initiatives without adding full-time headcount.
For growing organizations, co-managed IT services are often the most cost-effective way to modernize infrastructure and improve service levels. Your internal IT team gains a trusted partner, access to a full stack of tools (RMM, ticketing, documentation, security platforms), and the ability to hand off repetitive tasks—while still owning the roadmap and maintaining a strong presence with your end users.
If you already have one or more IT staff and need backup, not a replacement, co-managed IT is built for you. It strengthens your existing IT department, improves reliability and security, and gives your leadership confidence that technology can keep up with your business.
Our Co-Managed IT Services
Is Co-Managed IT Right for Your Organization?
Your IT team is short-staffed, overworked, or on call 24/7
Your internal IT staff are stretched thin, constantly firefighting user issues and after-hours emergencies. Co-managed IT services give them backup coverage, documented processes, and a responsive partner so they’re not the only ones keeping the lights on.
Ticket queues and projects keep falling behind
Support tickets pile up, projects stall, and critical upgrades are always “pushed to next quarter.” With a co-managed IT provider, you can offload day-to-day tickets and get dedicated help to move infrastructure, security, and cloud projects over the finish line.
You lack round-the-clock monitoring or advanced cybersecurity tools
Servers, endpoints, and networks aren’t monitored 24/7, and your current antivirus or firewall tools are no longer enough. Co-managed IT services add continuous monitoring, alerting, and modern security platforms (EDR/XDR, email security, patching) so threats are detected and contained before they impact the business.
You’re facing new compliance or regulatory requirements (NYCRR 500, NY SHIELD, HIPAA, PCI, etc.)
Regulators, auditors, and cyber insurers now expect formal controls, documentation, and regular reporting. A co-managed IT partner helps your team implement technical safeguards, access controls, and security policies aligned with NYCRR 500, NY SHIELD, HIPAA, PCI, and other frameworks—without overwhelming your existing staff.
You’re planning major projects (cloud migration, M365 rollout, office moves, infrastructure refresh)
Big initiatives like moving to the cloud, rolling out Microsoft 365, or refreshing core infrastructure require careful planning and specialist skills. Co-managed IT gives you an experienced project team that can design, implement, and document these changes while your in-house IT continues to support users.
You want enterprise-grade tools and expertise without adding full-time headcount
Building an internal team with senior engineers, security specialists, and 24/7 coverage is expensive. Co-managed IT services provide access to enterprise-grade tools—RMM, ticketing, documentation, security stack—and high-level expertise on a predictable monthly basis, so you get big-company capabilities with small- to mid-sized business budgets.
Why Choose Us
The #1 CO-MANAGED IT Provider in NYC
Our entire co-managed model is designed around your existing staff. We map responsibilities, share tools and documentation, and make sure your IT leadership keeps control over strategy and key systems.
We work with organizations that must align with NYCRR 500, NY SHIELD, HIPAA, PCI, and other regulatory frameworks. Your team gets access to mature security tools, proven policies, and real-world experience dealing with auditors and cyber insurers.
Need on-site help in Manhattan, Englewood, Jersey City, or across the tri-state area? We can be there. Have remote users and multiple offices nationwide? Our remote monitoring and support scale with you.
You get more than a help desk. Our senior engineers and virtual CIO (vCIO) services help with roadmapping, budgeting, cloud strategy, and major projects like M365, Azure, and infrastructure refreshes—so IT stays aligned with business goals.
We bring a full stack—RMM, ticketing, documentation, backup and disaster recovery platforms, and advanced security solutions—so your team can operate like a larger IT department without the cost of building everything in-house.
Shared ticket queues, status dashboards, and regular check-ins mean your leadership always knows what’s happening in your environment—no black boxes, no surprises.
Co-Managed vs Fully Managed vs Staff Aug
Shared responsibilities, shared tools, and long-term partnership. Your internal IT stays in control while E-Valve handles monitoring, security, and overflow.
Best for organizations with little or no internal IT. E-Valve acts as your full outsourced IT department for support, projects, and strategy.
Individual technicians that fill gaps, but without the standardized tools, processes, and strategic planning a co-managed partnership provides.